Missing HTTP Response

legedza.henry
Posts: 142
Joined: Wed Jul 24, 2002 11:52 pm

Missing HTTP Response

Post by legedza.henry »

Am revisiting this problem. As mentioned above the missing http response errors happened only recently.

We did upgrade Webinator to the version mentioned above.

The web server & settings have not changed. The box on which Webinator resides also has not changed in any way.

It is indexing pretty much the same content from the same server that it did in the past - www.decs.sa.gov.au

I can reindex with netmode set to Sys and this removes the errors but significantly slows the reindex process down.

I can't be sure of whether aspects of the network or firewall on which the webinator box resides has changed.

Is there any information you can give me which I can pass on to our infrastructure people to check to see whether settings have changed which might have caused this problem.

I should point out that we have a second Webinator box sitting on a different part of the network which successfuly reindexes the same content on the same server www.decs.sa.gov.au without these errors and without Netmode being set to sys.
User avatar
Kai
Site Admin
Posts: 1272
Joined: Tue Apr 25, 2000 1:27 pm

Missing HTTP Response

Post by Kai »

There was another Keep-Alive fix for this error just recently (2007-07-19), but it too would only apply to true Keep-Alive situations, ie. where Max Requests is greater than 1.

Does the `Missing HTTP response' error occur consistently?

Does it occur on the same URL?

Have idle timeout settings been changed on the web server (ie. KeepAliveTimeout if Apache)?

Would you be able to post an example URL that it happens on (or open a tech support ticket and send it)?
legedza.henry
Posts: 142
Joined: Wed Jul 24, 2002 11:52 pm

Missing HTTP Response

Post by legedza.henry »

User avatar
Kai
Site Admin
Posts: 1272
Joined: Tue Apr 25, 2000 1:27 pm

Missing HTTP Response

Post by Kai »

I cannot seem to reproduce the error here with your version against that URL. Can you open a tech support ticket for the problem, with a copy of All Walk Settings? That might enable us to reproduce it (and verify whether we have/can fix it).
Post Reply