rewalk failure - can't find report.html

jamon · Post by **jamon** » Thu May 25, 2006 2:39 pm

I start a rewalk of the site, and I get the following error. We have recently set up a cgi-bin that is shared by several sites. Where should I be looking for that report.html file or a permission problem or...?

File not found: /cgi-bin/texis.exe/webinator/dowalk/ cwwFqogIfe6SftfNnFqdIIqe6RHmDtGnpdGB/report.html

Post by **mark** » Thu May 25, 2006 2:48 pm

"report.html" isn't a file on disk. It's a pseudo file that's generated on the fly by the cgi program. It looks like the server's not running the CGI program texis.exe at all.

What's the URL of the page that gives that error vs. the URL for the profile page that has the "go" button on it?

On windows the CGI directory is usually called "scripts" under c:\inetpub (but it doesn't have to be).

jamon · Post by **jamon** » Thu May 25, 2006 2:50 pm

The URL of the page with the Go button:

http://wmctest1/cgi-bin/texis.exe/webin ... gIfe6SftfN

The URL of the page with the error:
http://wmctest1/cgi-bin/texis.exe/webin ... eshcount=1

And between the Go and the error, I saw that it was Running D:\shared\cgi-bin\texis.exe

jamon · Post by **jamon** » Thu May 25, 2006 2:53 pm

Running:
D:\shared\cgi-bin\texis.exe -r profile="CSI_MAIN" "D:\ThunderstoneSoftware\Webinator\texis\scripts/webinator/dowalk\dispatch.txt"

Post by **mark** » Thu May 25, 2006 3:49 pm

Looks like your webserver's CGI implementation is getting confused about something. What webserver are you using?

jamon · Post by **jamon** » Thu May 25, 2006 10:19 pm

IIS
What additional information might I be able to provide that could lead us to the cause of the problem?

Post by **mark** » Fri May 26, 2006 12:55 am

What changed between when it was working and when it stopped?

jamon · Post by **jamon** » Fri May 26, 2006 3:13 am

This is a new installation. We are migrating to new machines, and are currently just testing, but hope to move everything before the end of the month. The location of the cgi-bin directory has changed. It is in a shared location, one that is available to all web sites via a virtual directories. The actual webinator installation is under inetpub for the machine. Each site on the box can use all code in http://base_url/shared/...

Post by **John** » Fri May 26, 2006 7:52 am

It sounds as if the walk itself might have started, and there was some issue with the URL to show the walk status. Does the Walk Status link by itself work?

Do you have any ISAPI filters that might be rejecting the URL before it has a chance to run?

Anything in the webserver logs to indicate why the URL failed?

jamon · Post by **jamon** » Fri May 26, 2006 8:44 am

Now we're seeing this, too, for login (and logout).

File not found: /cgi-bin/texis.exe/webinator/dowalk/login.html

Yeah. None of the nav links are working. That's weird. I can get to dowalk, but can't do any nav from there.

And, when I click Go from a profile, it actually seems to start the walk.