error on install

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alistvideos
Posts: 26
Joined: Tue May 01, 2001 8:58 pm

error on install

Post by alistvideos »

Saw similiar question on board but no answers...

error message::

CGI extension [ENTER for none]:
Stopping monitor processes.....done
Checking dir with a web fetch...failed, will try again
Trying again with file...Ok
Verifying version...Ok
Verifying variables...*** Failed ***
Document root dir does not exist.
$sourcepath was .

One or more variables were not set as expected by the URL:
http://mydomain.com/cgi-bin/texis/insta ... html?-dump
The web server may not be running Texis for that URL, or it may be
incorrectly setting CGI variables. Netscape-Enterprise/3.6 is known
to have such a bug. Your web server appears to be
Apache/2.0.52 (Red Hat).

Make sure you are running a web server that sets CGI environment
variables, such as $SCRIPT_NAME, $PATH_TRANSLATED, $PATH_INFO, and
$DOCUMENT_ROOT, correctly. Without them Vortex cannot run correctly
on a web server.
View web server reply (y/n)? [ENTER for n]: y
HTTP/1.1 200 OK
Date: Mon, 02 Jul 2007 15:08:53 GMT
Server: Apache/2.0.52 (Red Hat)
Connection: close
Content-Type: text/html

Any help would be greatly appreciated.
thanks, Paul
User avatar
mark
Site Admin
Posts: 5513
Joined: Tue Apr 25, 2000 6:56 pm

error on install

Post by mark »

What's the full output of
uname -a

What's the output of
ldd INSTALLDIR/bin/monitor

Do you have non-standard plugins installed or enabled?

Is there anything in the webserver's error log about the "texis" requests?

Create a file called "echo" in your cgi-bin directory and place the code below into it, ensuring that #!/bin/sh is the very first line of the file, make it executable with
chmod a+x echo
then access it with http://yourserver/cgi-bin/echo and post the result here.

#!/bin/sh
echo "Content-Type: text/plain"
echo ""
echo "cmd: $0 $*"
echo "id:"
id
echo "pwd:"
pwd
echo "limits:"
ulimit -a
echo "env:"
env
alistvideos
Posts: 26
Joined: Tue May 01, 2001 8:58 pm

error on install

Post by alistvideos »

Mark - Here's the output:

cmd: /var/www/cgi-bin/echo
id:
uid=2090(alistvideos) gid=101(vuser) groups=101(vuser)
pwd:
/var/www/cgi-bin
limits:
core file size (blocks, -c) 0
data seg size (kbytes, -d) unlimited
file size (blocks, -f) unlimited
pending signals (-i) 1024
max locked memory (kbytes, -l) 32
max memory size (kbytes, -m) unlimited
open files (-n) 1024
pipe size (512 bytes, -p) 8
POSIX message queues (bytes, -q) 819200
stack size (kbytes, -s) 10240
cpu time (seconds, -t) unlimited
max user processes (-u) 61422
virtual memory (kbytes, -v) unlimited
file locks (-x) unlimited
env:
SERVER_SIGNATURE=<address>Apache/2.0.52 (Red Hat) Server at alistvideos.com Port 80</address>

LD_PRELOAD=
HTTP_KEEP_ALIVE=300
HTTP_USER_AGENT=Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
SERVER_PORT=80
HTTP_HOST=alistvideos.com
DOCUMENT_ROOT=/var/www/html
HTTP_ACCEPT_CHARSET=ISO-8859-1,utf-8;q=0.7,*;q=0.7
SCRIPT_FILENAME=/var/www/cgi-bin/echo
REQUEST_URI=/cgi-bin/echo
SCRIPT_NAME=/cgi-bin/echo
HTTP_CONNECTION=keep-alive
REMOTE_PORT=25192
PATH=/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin
PWD=/var/www/cgi-bin
SERVER_ADMIN=Postmaster@alistvideos.com
HTTP_ACCEPT_LANGUAGE=en-us,en;q=0.5
HTTP_ACCEPT=text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
REMOTE_ADDR=69.36.160.253
SHLVL=1
SERVER_NAME=alistvideos.com
SERVER_SOFTWARE=Apache/2.0.52 (Red Hat)
QUERY_STRING=
SERVER_ADDR=208.131.146.187
GATEWAY_INTERFACE=CGI/1.1
SERVER_PROTOCOL=HTTP/1.1
HTTP_ACCEPT_ENCODING=gzip,deflate
REQUEST_METHOD=GET
_=/bin/env
SPHERA_monitor=xxxx
SPHERA_service=xxxx
SPHERA_pIOr=x
SPHERA_pIOw=x
SPHERA_pNETr=x
SPHERA_pNETw=x
SPHERA_config=x


Best regards, Paul
User avatar
mark
Site Admin
Posts: 5513
Joined: Tue Apr 25, 2000 6:56 pm

error on install

Post by mark »

Seems pretty normal. What about the other items?
What's the full output of
uname -a
What's the output of
ldd INSTALLDIR/bin/monitor

Copy texis into the cgi directory being careful to preserve permissions:
cp -a INSTALLDIR/bin/monitor /var/www/cgi-bin/texis
Then try
http://yourserver/cgi-bin/texis/webinator/dowalk
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