Filesystem Search Results on Mac

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rjhertzberg
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Joined: Wed Sep 10, 2008 10:38 am

Filesystem Search Results on Mac

Post by rjhertzberg »

We are having trouble opening filesystem results on a Mac. Can anyone provide any insight as to what might be wrong?

Users can open these shared drive documents on the mac through their normal procedures, but not when they are presented on the search results page. Is there anything special that we need to do to get these to work on the mac? Our windows testing has been successful...

Thank You,
Russell
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mark
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Filesystem Search Results on Mac

Post by mark »

Since you asked about safari over at http://thunderstone.master.com/texis/ma ... 493ebc5a16 I'll guess you're talking about firefox? Firefox blocks file: urls from http: pages by default as a security measure.

For Mozilla based browsers you will need to enable permission for HTML pages to open files by creating a user.js in your profiles directory (where prefs.js is) that contains (note: lines wrapped to fit the printed page):

user_pref("capability.policy.policynames", "localfilelinks");
user_pref("capability.policy.localfilelinks.sites",
"http://APPLIANCE");
user_pref("capability.policy.localfilelinks.checkloaduri.enabled",
"allAccess");

where APPLIANCE is the name or IP address of the search results as seen in the browser address bar. Each Firefox user will have to do this for their firefox.
rjhertzberg
Posts: 23
Joined: Wed Sep 10, 2008 10:38 am

Filesystem Search Results on Mac

Post by rjhertzberg »

Right, I see that and I've gotten it to work using this solution on Windows/Firefox. However, on a Mac, these same links will not open on the browser (Firefox).

However, I can open the documents directly using Word or Adobe - just not through the file:// links output by the appliance. So, that would confirm that I have access to the shared drive.

Any thoughts?

Thanks,
Russell
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mark
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Filesystem Search Results on Mac

Post by mark »

I don't have firefox on a mac to play with. Try the url the appliance is giving but with various numbers of slashes after "file:". And/or try changing the search setting "File Url Format".
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John
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Filesystem Search Results on Mac

Post by John »

John Turnbull
Thunderstone Software
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