Thunderstone Support Forums

You're not accomplishing anything in your <timeout> block. No other code will be executed after timeout. The script will exit.

That looks like a recent enough pdf handler. We'd have to see the pdf in question to comment further on it's processing.

This is the complete code :

<TIMEOUT = 1000>
<$err=0>
<$exret = $ret>
<$exerr = $ret.err>
<$exstderr = $ret.stderr>
<$message = " Timout in script || " $exret " || " $exerr " || " $exstderr><sum %s $message><$message=$ret>
<sql novars "delete from transaction where record_id=$record_id and process_type=4"></sql>
<sql novars " update search_updates set status_content =-1, status_error=$message, update_date='now' where id=$record_id "></sql>
<logger_fldr level=1 exit="false" file_name="downContentProcess" message=$message identifier="$record_id">
</TIMEOUT>

There isn't any option provided to upload files...how should I send you the pdf..

Sorry, I wasn't clear. You can't execute anything in the timeout either. It just prints whatever's there.

If the pdf is on a public server just supply the url. Otherwise open a ticket so we can arrange an upload spot for you.

How does one open a ticket?
Thanks

Click "Tech Support" on the left and fill out the "Tech Support Request" form. Once you've done that at least once you'll be able to do it via email.