Thunderstone Support Forums

The 10/30/2000 release is no longer available. We have put a new release up, which should solve the problems under Windows 2000.

I was getting the exact errors as the people posting above; however I was not getting the "Cannot contact license server" error. The problem with the error "Could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software" is that this key does not exist in the registry. The Webinator installation program creates the key "HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software - Expansion Programs International, Inc". If you go into the registry and rename the "Thunderstone Software - Expansion Programs International, Inc" to "Thunderstone Software," that will fix the problem.

Haim,

I was just lucky and had downloaded in March getting the 10/30/2000 release. A second download occurred in June where we got the newer release. After much troubleshooting we saw that we had two different versions and found that the older one worked fine. See dizinser's post - I haven't had a chance to check this registry key rename but it looks very promising. David

i'm getting the same problems listed above

I'm installing on a windows xp machine (my desktop) with the latest version of apache (1.3.22) as the web server

when installing a dos window pops up saying

<QUOTE>
<!-- Texis RDBMS Copyright (c) 1992 - 2001 Thunderstone - EPI, Inc. -->
<!-- Texis Web Script Copyright (c) 1996 - 2001 Thunderstone - EPI, Inc. -->

<!-- 002 C:\Program Files\Thunderstone Software\Webinator\config:49: Can't open
"C:\Program Files\Thunderstone Software\Webinator/texis.cnf": Invalid
argument in the function dowrite -->
<H6 ALIGN=right><A HREF="http://www.thunderstone.com/" TARGET="_top"><IMG SRC="/
copy.gif" BORDER=0 WIDTH=304 HEIGHT=11 ALIGN=top ALT="Texis & Webinator Copy
right (C) 2001 THUNDERSTONE - EPI, Inc."></A></H6>
</QUOTE>

there is a texis.cnf file in C:\Program Files\Thunderstone Software\Webinator. is the / between Webinator and texis.cnf instead of \ what is causing the problem, if so how do i fix it??

otherwise the install seems to be fine and it opens up a browser showing http://localhost/SCRIPTS/texis.exe/Webinator/dowalk
which when i change to the correct url of http://localhost/cgi-bin/texis.exe/Webinator/dowalk i get a page saying:

<QUOTE>
Texis Web Script (Vortex) Copyright © 1996-2001 Thunderstone - EPI, Inc.
Free Webinator Version 4.00.1005675845 of Nov 13, 2001 (i686-intel-winnt-32)

Error
000 License violation: License Server Contact
</QUOTE>

The function geturl on http://ls.thunderstone.com doesn't work producing the error

<QUOTE>
C:\Program Files\Thunderstone Software\Webinator>geturl http://ls.thunderstone.c
om
000 connect: WSAETIMEDOUT - attempt to connect timed out without establishing a
connection in the function: ezclientsock
Can't connect(1) to ls.thunderstone.com:80 : No error
</QUOTE>

So i try pinging ls.thunderstone.com to make sure it ain't a connection issue and it works fine:

<QUOTE>
C:\Program Files\Thunderstone Software\Webinator>ping ls.thunderstone.com

Pinging ls.thunderstone.com [208.51.0.47] with 32 bytes of data:

Reply from 208.51.0.47: bytes=32 time=92ms TTL=237
Reply from 208.51.0.47: bytes=32 time=91ms TTL=237
Reply from 208.51.0.47: bytes=32 time=91ms TTL=237
Reply from 208.51.0.47: bytes=32 time=92ms TTL=237

Ping statistics for 208.51.0.47:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 92ms, Average = 91ms

C:\Program Files\Thunderstone Software\Webinator>
</QUOTE>

if i try using the gw.exe or texis.exe get the errors

<QUOTE>

C:\Program Files\Thunderstone Software\Webinator>gw
000 License violation: License Server Contact

C:\Program Files\Thunderstone Software\Webinator>texis.exe
Texis Web Script (Vortex) Copyright (c) 1996-2001 Thunderstone - EPI, Inc.
Free Webinator Version 4.00.1005675845 of Nov 13, 2001 (i686-intel-winnt-32)

000 License violation: License Server Contact
</QUOTE>

Anyone got any ideas?? I'm trying out on my windows XP desktop to see if the pain to gain ratio of updating our sun server box from version 2.5 to v4 is good enough. our sun server has the full liscence which i could dig out if that would be any help.

It would seem that you have a firewall blocking outbound http access on port 80, but not ping, from that machine, which is required for the free version.

We have a commercial copy of webinator 2.5, I see that the commercial copy of webinator doesn't require registration with the ls.thunderstone.com server. what is the procedure for upgrading to v4?

My ideal is to get webinator v4 up and running on a test machine (windows xp) to make sure we know how to get it working, before upgrading the main live server (solaris).

My proxy appears to be killing the liscence request to the server even when told to pass through ls.thunderstone.com. I don't have any facility to avoid the proxy servers altogether (much as i would wish to). So if it is possible to manually transfer the lisence files that would be best.

You can upgrade for the same OS as you purchased from the order link on the webinator page, http://www.thunderstone.com/texis/site/ ... nator.html
Also see the "Introductory Pricing" link on the same page.

For a different OS you will need to purchase another copy, again from the order link.