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ERROR License not approved:garbled os missing data

Posted: Thu Nov 20, 1997 3:11 pm
by Thunderstone


This is a multi-part message in MIME format.

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I have downloaded and installed the free version of Webinator on our =
server. It is NT 4.0 sp3 with IIS 3.0.

Having index a few sites, every attempt at a search resulted in the =
message

ERROR License not approved : missing or garbled data.

Then, without apparent reason, it started to work fine and continued to =
do so for about 5-6 hours. Then it started with the same message again.

I have read the other postings with similar problems and have tried =
everything I can think of.

The machine is set up with hostname of "www" and domain =
"brightonproperty.co.uk" The IP address is 194.207.104.119. Running =
hostname at the command prompt gives "www". The DNS entries are OK and =
queries to the DNS server give the correct answers.

The server is located at a local ISP. I have asked them to check that =
there are no firewall confilcts and they say not. I have connected to =
ls.thunderstone.com on port 10003 using telnet on the server and this =
appears to be OK.

There are four other virtual servers set up on this machine. Could this =
have anything to do with it?

I understand that texis asks the machine for its hostname before =
checking with the license server. How does it do this? (From the =
registry?)

HELP!!!!

Maurice Smith
European Infopoint Ltd

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN">
<HTML>
<HEAD>

<META content=3Dtext/html;charset=3Diso-8859-1 =
http-equiv=3DContent-Type>
<META content=3D'"MSHTML 4.71.1712.3"' name=3DGENERATOR>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT color=3D#000000 size=3D2>I have downloaded and installed the =
free version=20
of Webinator on our server. It is NT 4.0 sp3 with IIS 3.0.</FONT></DIV>
<DIV><FONT color=3D#000000 size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>Having index a few sites, every attempt at a search =
resulted=20
in the message</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>ERROR License not approved : missing or garbled=20
data.</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>Then, without apparent reason, it started to work =
fine and=20
continued to do so for about 5-6 hours. Then it started with the same =
message=20
again.</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>I have read the other postings with similar problems =
and have=20
tried everything I can think of.</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>The machine is set up with hostname of =
"www" and=20
domain "brightonproperty.co.uk" The IP address is =
194.207.104.119.=20
Running hostname at the command prompt gives "www". The DNS =
entries=20
are OK and queries to the DNS server give the correct =
answers.</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>The server is located at a local ISP. I have asked =
them to=20
check that there are no firewall confilcts and they say not. I have =
connected to=20
ls.thunderstone.com on port 10003 using telnet on the server and this =
appears to=20
be OK.</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>There are four other virtual servers set up on this =
machine.=20
Could this have anything to do with it?</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>I understand that texis asks the machine for its =
hostname=20
before checking with the license server. How does it do this? (From the=20
registry?)</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>HELP!!!!</FONT></DIV>
<DIV><FONT size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT size=3D2>Maurice Smith</FONT></DIV>
<DIV><FONT size=3D2>European Infopoint Ltd</FONT></DIV></BODY></HTML>

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ERROR License not approved:garbled os missing data

Posted: Tue Nov 25, 1997 2:59 pm
by Thunderstone


..

Version 2 does all of it's license checking through port 80 to prevent
firewall problems. port 10003 is no longer used.


No.

The license checker in the free version must contact our site periodically
to run. We only have one access from your site logged. Perhaps you are
behind a firewall/proxy that is not passing "post" requests through
correctly or is caching when it shouldn't.