Windows 2000 installation problems

cad · Post by **cad** » Wed May 23, 2001 12:05 pm

What have we done wrong?
Just installed, this is we what we get ...

In our local server, texis.exe returns:
<QUOTE>
Texis Web Script (Vortex) Copyright © 1996-2001 Thunderstone - EPI, Inc.
Free Webinator Version 3.01.989939209 of May 15, 2001 (i686-intel-winnt)
Cannot contact license server. 000 Cannot get config settings
</QUOTE>

gw.exe displays:

<QUOTE>
100 Could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software
Can't alloc logfile name
2001/05/23 16:55:05 Could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software
Cannot contact license server.
</QUOTE>

In the registry, we have:
<QUOTE>
[HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software - Expansion Programs International, Inc]
[HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software - Expansion Programs International, Inc\Free Webinator]
[HKEY_LOCAL_MACHINE\SOFTWARE\Thunderstone Software - Expansion Programs International, Inc\Free Webinator\2.56]
</QUOTE>

texis.exe is installed in HTML server space,
gw.exe and other programs are installed in the file system (not in server space).

Has anyone else had this problem? We are stuck.

Post by **John** » Wed May 23, 2001 1:55 pm

Is your server connected to the internet so that it can make an HTTP request to ls.thunderstone.com? Does

geturl http://ls.thunderstone.com/

work?

cad · Post by **cad** » Fri May 25, 2001 1:21 pm

> Is your server connected to the internet so that it can make an HTTP request ... ?

Yes.

> Does geturl http://ls.thunderstone.com/ work?
Yes, it does.

Post by **Kai** » Fri May 25, 2001 2:12 pm

Try:

gw -d- -st "select * from SYSTABLES"

to force another license contact, and give us the IP address of the machine you are running from; we can then run further checks on this end. You can mark it private if you wish.

saitken · Post by **saitken** » Thu Jun 14, 2001 4:29 pm

Using the default setting when installing Webinator on to a Windows 2000 Server PC, what is the form action to execute a search? I don't have a cgi directory or virtual directories setup. The scripts directory is at the same level as the root directory. Webinator directory is in the root directory.

Post by **John** » Thu Jun 14, 2001 4:46 pm

What do you mean by your root directory? With a normal IIS setup you would install texis.exe into the c:\inetpub\scripts directory, and the webinator directory would be under c:\inetpub\wwwroot, and the url would be http://SERVERNAME/scripts/texis.exe/webinator/search

haim · Post by **haim** » Tue Jul 24, 2001 3:23 am

I have the same problem. the gw -d -st ... also gave me the same message "cannot open key..."
I'm running windows 2000 pro, behind a firewall, but port 80 is open. and geturl ... works.

Thanks in Advance
Haim

haim · Post by **haim** » Tue Jul 24, 2001 3:34 am

One more item. If I browse to http://localhost/scripts/texis.exe I get the version number and the following error message:

000 Cannot get config settings

Haim

Post by **John** » Tue Jul 24, 2001 10:47 am

Do the suggestions at http://thunderstone.master.com/texis/ma ... 3a3e884111 help?

haim · Post by **haim** » Wed Jul 25, 2001 1:21 am

Thanks John for the quick reply. texissct.dll had full permissions for everyone. Adding I_wan and I_user with full permissions did not help I still get the same message. We are using NAT behind a firewall. Port 80 is open.
geturl http://ls.thunderstone.com gives the following message.

HTTP/1.0 302 Moved Temporarily
Date: Wed, 25 Jul 2001 05:18:56 GMT
Content-Type: text/html
Server: Thunderstone-Texis-Vortex/3.01.990576272 (i386-unknown-solaris2.5.1-32)
Set-Cookie: urls=/; Path=/; Expires=Thu, 26-Jul-2001 05:18:56 GMT
Via: 1.0 netcache (NetCache NetApp/5.1R1D7)
Location: http://www.thunderstone.com/texis/site/pages

<HEAD><META HTTP-EQUIV="Refresh" CONTENT="0; URL=http://www.thunderstone.com/tex
is/site/pages">
</HEAD><BODY BGCOLOR=white>
<SCRIPT LANGUAGE="Javascript">
document.location.replace("http://www.thunderstone.com/texis/site/pages");
</SCRIPT>
Please see <A HREF="http://www.thunderstone.com/texis/site/ ... tp://www.t
hunderstone.com/texis/site/pages</A>
</BODY>

Thanks
Haim