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Unknown Version

Posted: Thu Apr 17, 2003 4:51 pm
by d.chandek.stark
We have mirrored a Texis install to a new development server, however it doesn't run:

Texis Web Script (Vortex) Copyright (c) 1996-2002 Thunderstone - EPI, Inc.
Unknown Version 4.00.1020139637 of Apr 30, 2002 (sparc-sun-solaris2.5.1-32)

100 Apr 17 16:43:11 Texis Monitor process child returned exit code 10
100 Texis Monitor process child returned exit code 10
000 Apr 17 16:43:13 Texis Monitor process failed
000 Texis Monitor process failed
000 Apr 17 16:43:13 Cannot get config settings
000 Cannot get config settings

Do I have to run the install? I tried "texis -update", which I had seen in another similar message, but no luck.

Unknown Version

Posted: Thu Apr 17, 2003 5:03 pm
by mark
You didn't install the license which the install procedure would do for you. Assuming that you have purchased sufficient license for multiple servers copy the license.upd file from your distribution media to your install directory then run texis -update . Also make sure you have all of the perms correct in the install directory, including the setuid bit for the appropriate executables. If you can't figure out the correct perms from your other machine, just run the install instead.