Thunderstone Support Forums

I have installed webinator & Texis numerous times over the years. I’m currently having a problem getting webinator to run on a new installation. Any advice would be appreciated.

Windows Server 2003 (server name is “guana”)
IIS 6.0
Downloaded & attempting to install Webinator version 4.3
Windows SharePoint Services previously installed & now removed.
• I mention this because SharePoint takes over the default web site which can cause problems. I uninstalled SharePoint and currently see no problems in normally using the default web site located at c:\inetpub\wwwroot.

Created new virtual directory at c:\inetpub\scripts
• Execute permissions of Scripts & Executables

Webinator install directory: C:\Program Files\Thunderstone Software\Webinator
Cgi bin dir: c:\inetpub\scripts
• During install, in Select Script Dir, I browsed to c:\inetpub\scripts
Web server’s doc tree: c:\inetpub\wwwroot\Webinator

After install
http://guana/SCRIPTS/texis.exe/Webinator/dowalk tried to run, but failed

Copied dowalk, search, & webinatoradmin scripts from c:\Program Files\Thunderstone Software\Webinator\Texis\Scripts\Webinator into c:\inetpub\wwwroot\Webinator

Through IIS Mgr, I made sure that both the scripts virtual directory, and the Webinator directory, have Scripts and Executables permissions.

Both the scripts & webinator directories have Allow Anoymous Access set for the user, IUSR_GUANA.

Thru Windows Explorer, I also made the webinator directory writeable. Tried it, failed, gave Everyone & IUSR_GUANA Full Control on the webinator directory, still failed.

http://guana/scripts/texis.exe/Webinator/dowalk , webinatoradmin, and search still do not work.

http://guana/scripts/texis.exe and http://guana/scripts/texis.exe/webinator/dowalk
return http 404 – file or directory not found error. Same result if I create a test Virtual Directory, wtorTest that points to C:\Program Files\Thunderstone Software\Webinator\Texis\Scripts\Webinator.

Changing execute permissions on scripts directory to “Scripts only”, results in File Download dialog popping up when browsing to http://guana/scripts/texis.exe. To me, this indicates that the scripts directory is properly set up, but that something is wrong with the webinator directory.

By the way, I tried all the texis.cnf, CGI Debug = 1, etc stuff in the newsgroup message entitled “IIS HTML directory default” It had no effect. I continue to get:
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
________________________________________
Please try the following:
• Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
• If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
• Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)
________________________________________
Technical Information (for support personnel)
• Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
• Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.

404 means the webserver can't find the item in question. It's not even getting to texis so there's no point in trying to debug texis or webinator.

See if your iis logs give any more detailed description of the errors. Make sure you don't have anything installed that would disallow urls with .exe in them. There's a common program that does exactly that, but the name escapes me at the moment.

I notice that Server Extensions 2002 are not configured for this server. I think that means that FrontPage Server Extensions are not setup for this IIS install. I think that's a result of the SharePoint install & deletion.


Nothing pops out at me from the IIS log:

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2003-09-09 18:58:33
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status
2003-09-09 18:58:33 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 - 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 401 2 2148074254
2003-09-09 18:58:33 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 - 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 401 1 0
2003-09-09 18:58:33 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 GUANA\Administrator 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 404 0 3
2003-09-09 18:59:16 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 GUANA\Administrator 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 404 0 3
2003-09-09 18:59:43 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 GUANA\Administrator 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 404 0 3
2003-09-09 19:02:45 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 - 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 401 2 2148074254
2003-09-09 19:02:45 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 - 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 401 1 0
2003-09-09 19:02:45 192.168.3.102 GET /scripts/texis.exe/Webinator/dowalk - 80 GUANA\Administrator 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 404 0 3
2003-09-09 19:03:31 192.168.3.102 GET /scripts/texis.exe - 80 GUANA\Administrator 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 404 0 3
2003-09-09 19:04:08 192.168.3.102 GET /scripts/texis.exe - 80 GUANA\Administrator 192.168.3.102 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+1.0.3705) 404 0 3

See if you have urlscan or similar installed/activated.

I did not install urlscan. I do have pretty much all the latest updates from Microsoft for Windows Server 2003. I searched for urlscan on all 3 drives of my system, and nothing showed up. I do not know of anything blocking exe's, but how do you know for sure with all the latest built in security.

I installed Netscape Navigator 7.1 to see if the results were any different. They are not.

I have "Low" safety set up in IE for Trusted Sites.

It's an IIS problem on the server, not related to the browser you're using. Urlscan, or whatever, would be on the server where IIS runs, not your workstation where explorer or netscape run.

Maybe someone that knows more about IIS has some ideas?

I "extended" the Front Page Server Extensions 2002. No change.

fyi - everything is running on the server, including the browsers I'm using to test, etc.

Ok, I figured it out, and it's pretty simple.
It's a new thing in IIS 6.0. Web Service Extensions. You have to explicity enable exe's, and specifically allow texis.exe.

iis mgr => Web Service Extension => Add a new Web service extension...
Extension name is .exe
Add Required file: c:\inetpub\scripts\texis.exe
Set extension status to Allowed

I suppose you would say that many of the urlscan features are now a standard part of IIS 6.0.

Thanks for your help Mark.

Looks that way. Thanks for the info.

Hi,

We had the same problem, and we solved it adding the web service extension as nospamjac has commented.
But now, when we try to access to the admin console, we have a 403 error:

You are not authorized to view this page
HTTP Error 403 - Forbidden: Access is denied.

Do you know what is happening?

Thanx