Thunderstone Support Forums

Hi all,

I have stated that in some walks not a single MS word document has been indexed while in others everything went fine.

The former always show the following error message.
What could this be due to?

Thanks & kind regards
Jörg

Error translating via anytotx: 100 2005-02-16 08:53:29 Anytotx translator D:\Webinator\etc\antiword\antiword -cUTF-8.txt -mTitle -mSubject -mKeywords -l -fMSW --timeout=60 --error-log=D:\Webinator/texis/diamonds_all/anytotx-errors.2500 --max-depth=9 --content-type=application/msword C:\WINDOWS\TEMP\cvti00924a stderr output for <stdin> follows 100 Get Filesize error for C:\WINDOWS\TEMP\cvti00924a: 2: No such file or directory 100 I can't get the size of 'C:\WINDOWS\TEMP\cvti00924a' 100 2005-02-16 08:53:29 Anytotx translator D:\Webinator\etc\antiword\antiword -cUTF-8.txt -mTitle -mSubject -mKeywords -l -fMSW --timeout=60 --error-log=D:\Webinator/texis/diamonds_all/anytotx-errors.2500 --max-depth=9 --content-type=application/msword C:\WINDOWS\TEMP\cvti00924a returned exit code 1 for <stdin> in the function txdatatran_translatefile (D:\Webinator\anytotx.exe -fmsw --timeout=60 "--error-log=D:\Webinator/texis/diamonds_all/anytotx-errors.2500")

I'm having a similar issue. All documents are being properly indexed except PPT documents. Here's the error on the PPT documents:

Error translating via anytotx: 100 2007-02-05 22:00:13 Anytotx translator "D:\Thunderstone Software\MORPH3\etc\ppt2html" -M -l --timeout=600 "--error-log=D:\Thunderstone Software\MORPH3/texis/KAA7.45c6c4304/anytotx-errors.23724" --max-depth=9 --content-type=application/vnd.ms-powerpoint "D:\Thunderstone Software\MORPH3\tmp\cvti23532a" returned exit code 1 for <stdin> in the function txdatatran_translatefile ("D:\Thunderstone Software\MORPH3\anytotx.exe" --content-type=application/vnd.ms-powerpoint --timeout=600 "--error-log=D:\Thunderstone Software\MORPH3/texis/KAA7.45c6c4304/anytotx-errors.23724")

It looks to me like the temp directory has the correct permissions set. What else could be causing the issue?

Try running the filter by hand to see what happens.
Save the web file to some place on the machine where webinator is running. Translate it with

"D:\Thunderstone Software\MORPH3\anytotx.exe" --content-type=application/vnd.ms-powerpoint YOUR_FILE.ppt

Also, what's your version of anytotx?
"D:\Thunderstone Software\MORPH3\anytotx.exe" --identify

Can you provide a link to one of the ppt files in question?

When I run anytotx on the file when it's saved on the hard drive, it translates the file without issue.

As for the version of anytotx, here it is:
release: 20060424 1145905362
thunderstone: 1
formats: pdf html msw xls mso swf auto other
pdf: 3.00.04 (supporting PDF 1.5)
metaok: 1
features: meta links images rules timeout

I can't provide a link to the PPT file as the link is on our internal network. Should I sent the PPT file to you? If so, how should I send it to you?

If it translates ok on the command line the problem must be your environment so sending the ppt won't help. Is the file perhaps being truncated by your max page size limit?

Max Page Size is set to -1.

So, you have word or pdf documents that are being processed ok (html doesn't count as it doesn't go through anytotx)?

Does the directory/folder
D:\Thunderstone Software\MORPH3/texis/KAA7.45c6c4304
exist? and is it full control for everyone?

Yes, PDFs and Word docs are being indexed properly and the KAA7 directory has Full Control permissions for Everyone.

Is the directory D:\Thunderstone Software\MORPH3\tmp Full Control for Everyone?

Is it Full Control for I_USR?

Also, are you initiating crawls via an interface that uses the Texis ISAPI filter, or a CGI interface in IIS?

Is the directory D:\Thunderstone Software\MORPH3\tmp Full Control for Everyone?
Yes.

Is it Full Control for I_USR?
Yes

Also, are you initiating crawls via an interface that uses the Texis ISAPI filter, or a CGI interface in IIS?
CGI