License Violation in the function createdb

wanah · Post by **wanah** » Thu Oct 04, 2007 12:08 am

Hi,

I had downloaded and installed the trial webinator 5.1 version on our solaris web servers and I am able to start up the administrative interface.

But when wanted to create a new profile, I will get this error "License Violation in the function createdb"

Hence what could be the problem?Pls advise.
Thanks!

Post by **mark** » Thu Oct 04, 2007 10:49 am

From a shell or command window cd to the installation
directory where "texis" is and run
./texis -license
to get details. You've probably exceeded the free usage levels which prevents creating of new databases. Also make sure that the server where Webinator is installed has direct access to the internet and can reach ls.thunderstone.com on port 80.

wanah · Post by **wanah** » Thu Oct 04, 2007 8:57 pm

Hi Mark,

Thanks for your reply! But I am having problem in issuing the ./texis -license command. I gotten "Cannot execute" error in shell when trying to run all the texis command.

Any idea?

Thanks!

Post by **mark** » Fri Oct 05, 2007 10:33 am

Sorry, that should be

bin/texis -license

If you still have problems run the following commands and copy and paste the entire session back here. (Replace INSTALLDIR with the full path to the directory where you installed Webinator.)

id
uname -a
cd INSTALLDIR
pwd
ls -l . bin
bin/texis -license

wanah · Post by **wanah** » Sun Oct 07, 2007 8:52 pm

Ok this is what I have gotten after executing the above command:

Texis Web Script (Vortex) Copyright (c) 1996-2007 Thunderstone - EPI, Inc.
Commercial Webinator Version 5.01.1183347957 20070702 (sparc-sun-solaris2.6-64-32)

License Information

Current time is: Oct 8 2007 08:46:18 SGT
Init since boot: Sep 27 2007 16:46:13 SGT
License created: Sep 27 2007 16:46:13 SGT
License expires: never
License verified: Oct 7 2007 09:00:25 SGT
Maximum version: Dec 5 2002 12:59:59 SGT
Serial number: 7124
Current hits a day: 0 since Oct 7 2007 16:48:32 SGT
Previous days: Oct 6: 0 Oct 5: 0 Oct 4: 138 Oct 3: 723 Oct 2: 1420 Oct 1: 11 Sep 30: 0 Sep 29: 0 Sep 28: 0 Sep 27: 528
Highest hits a day: 1420
Maximum hits a day: 10000
Current table rows: 0
Maximum table rows: 20000
Flags: Non-intranetable Auto growth
Texis flags: Index Trig Del Upd Ins Sel Grant Revoke Viol. no create No anytotx JavaScript SSL Schema-restricted
Vortex flags: Texis name Env check Comment (c) Visible (c) Create Webinator tables
Texis monitor process: pid 19576

Any idea? Thanks!

Post by **John** » Mon Oct 08, 2007 12:04 am

That is a license for Version 4 that may still have existed. If you contact sales@thunderstone.com we can send you an evaluation license key to install.

wanah · Post by **wanah** » Mon Oct 08, 2007 1:33 am

Ok Thanks for your advice!
Will sort it our with your sales staff.

wanah · Post by **wanah** » Thu Jan 10, 2008 3:10 am

Hi,

I had wrote an email to your sales department requesting for an evaluation license key but I still did not receive any response from your side.

Pls advice.

Thanks!

Post by **mark** » Thu Jan 10, 2008 10:21 am

You sent the request only an hour before posting here. The sales staff generally works 10-6 eastern time. Please be patient while they process your request.