Page 1 of 1
appliance update
Posted: Fri Dec 21, 2007 10:27 am
by john.santangelo
006 [appliance](checkforupdate) 390: Cannot connect to update.thunderstone.com:80: Connection refused
Currently unable to check for updates: Cannot connect to host.
Please try again later
===any ideas? problem on thunderstone end or our end? ===
appliance update
Posted: Fri Dec 21, 2007 10:57 am
by mark
update.thunderstone.com is up. When did you try it? Did you try more than once?
Do you have a firewall or proxy that might be down or blocking internet connectivity?
appliance update
Posted: Thu Dec 27, 2007 11:34 am
by john.santangelo
Yes we do. What firewall settings must we update for the appliances to pass data through the firewall?
appliance update
Posted: Fri Dec 28, 2007 2:04 pm
by mark
The appliance needs to access update.thunderstone.com on port 80.
appliance update
Posted: Mon Dec 31, 2007 12:36 pm
by john.santangelo
I'm being asked by our network team if the appliance(s) can support NTLM Proxy authentication.
appliance update
Posted: Mon Dec 31, 2007 12:45 pm
by john.santangelo
100 [appliance](checkforupdate) 387: Document access forbidden:
http://update.thunderstone.com/texis/ad ... n/main.txt returned code 403 (Forbidden ( The ISA Server denied the specified Uniform Resource Locator (URL). ))
appliance update
Posted: Wed Jan 02, 2008 10:58 am
by Kai
The Appliance does not currently support NTLM proxies, only Basic Auth proxies (though it does support NTLM direct crawling). We should be able to add NTLM proxy support sometime early this quarter, though of course you'll still need direct (or Basic-Auth proxy) access to obtain updates through that time (or obtain a CD from us).
appliance update
Posted: Thu Jan 03, 2008 9:26 am
by john.santangelo
Thanks. Working on it.