Page 1 of 1

Timeout completing SSL handshake

Posted: Tue Jan 29, 2008 11:12 am
by andreas.eriksson
I'm trying to index our public web site using the Thunderstone Search Appliance, but I keep getting stuck on the very first page. The error reads:

Timeout completing SSL handshake with ssl.google-analytics.com:443

The problem is most likely that the search appliance is placed on the DMZ and the firewall is blocking the outbound https traffic.

How can I make SBE ignore any SSL references in the indexed pages?

Timeout completing SSL handshake

Posted: Tue Jan 29, 2008 11:53 am
by mark
If they are "https" links uncheck "https" under allowed protocols on the all walk settings page.

If not you'll have to exclude them by url pattern. If the url has :443 in it you could use that as the exclusion. Otherwise list the undesired site names in the exclusions.

Timeout completing SSL handshake

Posted: Tue Jan 29, 2008 12:28 pm
by andreas.eriksson
No luck.

I disallowed HTTPS and added "google-analytics" to the Exclusions list. The only effect is that SBE seems to break all operation when it hits the google-analytics link, thereby ignoring all other links on the page.

Any suggestions?

-----------------------------------------
Walk started at 2008-01-29 13:17:37 (by resume)
JavaScript walking enabled
HTTPS walking disabled
Start fetching at http://www.stenaline.se/
Ignore urls containing any of the following:
/cgi-bin/
~
?
google-analytics
2008-01-29 13:17:37 started 1 new (12687) on http://www.stenaline.se/

015 /usr/local/morph3/texis/scripts/dowalk(doprimer) 401: Disallowed protocol `https' for URL https://ssl.google-analytics.com/urchin.js

015 /usr/local/morph3/texis/scripts/dowalk(doprimer) 401: Disallowed protocol `https' for URL https://ssl.google-analytics.com/urchin.js
0 pages fetched (94,912 bytes) from http://www.stenaline.se/
1 errors
0 duplicate pages
No pages fetched. Search not updated.
-------------------------------------------

Timeout completing SSL handshake

Posted: Tue Jan 29, 2008 1:17 pm
by mark
Set "Embedded Security" to "Same protocol".

Timeout completing SSL handshake

Posted: Wed Jan 30, 2008 1:20 am
by andreas.eriksson
Works like a charm. Thank you very much, mark!