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Orphaned items in replication queue
Posted: Thu Apr 10, 2008 11:11 am
by dietric
I have removed all left-over instances of this profile as a replication target, but there's still no delete option.
Orphaned items in replication queue
Posted: Thu Apr 10, 2008 11:58 am
by mark
Open a tech support ticket so you can send walk statu, settings, and tech support info pages.
Orphaned items in replication queue
Posted: Thu Apr 10, 2008 1:38 pm
by dietric
I just opened a ticket.
Thanks
Dietrich
Orphaned items in replication queue
Posted: Thu Apr 17, 2008 10:05 am
by dietric
i have submitted a ticket for this twice, but never received a confirmation, is there something not working with the submission form?
Orphaned items in replication queue
Posted: Thu Apr 17, 2008 10:13 am
by mark
I see the tickets and a response within minutes of the first one. The 2nd was just submitted. Maybe your mail system is dumping our support emails. Check your spam folder. Make sure you allow email from
support@thunderstone.com
Orphaned items in replication queue
Posted: Thu Apr 17, 2008 10:13 am
by mark
Try calling in to 216-820-2200
Orphaned items in replication queue
Posted: Fri Apr 18, 2008 11:19 am
by dietric
I'll give you a call today. I also will check with our operations group to ensure email from your domain will go thru our spam filter. In the meantime, could you send this to my private account
dietric@gmail.com?
Orphaned items in replication queue
Posted: Fri Apr 18, 2008 11:54 am
by mark
I've added that email to the ticket.