Is there any way to kill the zombie process [these are texis processes running even after they are killed] automatically? As it is preventing us to shut-down the server automatically.
As of now we are just killing the monitor process [monitor -k].. Is that the only solution?
A zombie process is one that is already dead but it's parent process hasn't noticed. So there's really nothing to kill. Killing the parent process should make the zombies disappear from the process list. If not, try a kill -9 on them. If kill -9 doesn't work that means they are waiting on some system device that is faulty and non-responsive.
Are you having trouble receiving email from Thunderstone? This is at least the 2nd time you've posted the same question on the message board that's been answered via a tech support ticket.