Schema for table counts not permitted by current license

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mischa.lauer
Posts: 2
Joined: Tue Feb 08, 2011 5:02 am

Schema for table counts not permitted by current license

Post by mischa.lauer »

Hello

After installation i get this error message if I create a new profile.

00 /webinator/dowalk(maketables) 3113: Schema for table counts not permitted by current license

000 /webinator/dowalk(maketables) 3113: SQLPrepare() failed with -1 in the function prepntexis

175 /webinator/dowalk(maketables) 3124: Table counts not found in data dictionary in the function opendbtbl

115 /webinator/dowalk(maketables) 3124: No such table: counts in the database: C:\Program Files\Thunderstone Software\Webinator\texis\test4\db1\

000 /webinator/dowalk(maketables) 3124: SQLPrepare() failed with -1 in the function prepntexis

175 /webinator/dowalk(maketables) 3125: Table counts not found in data dictionary in the function opendbtbl

115 /webinator/dowalk(maketables) 3125: No such table: counts in the database: C:\Program Files\Thunderstone Software\Webinator\texis\test4\db1\

000 /webinator/dowalk(maketables) 3125: SQLPrepare() failed with -1 in the function prepntexis


monitor.log says:

200 2011-02-08 10:55:06 (6028) Texis Monitor service starting
200 2011-02-08 10:55:06 (6028) Texis Monitor version 05.02.1285698863 starting
200 2011-02-08 10:55:06 (6028) Generating default Webinator license
000 2011-02-08 10:55:06 (6028) Invalid field type `int64' for table counts
200 2011-02-08 10:55:06 (4164) Database Monitor on C:\Program Files\Thunderstone Software\Webinator\texis\testdb starting
000 2011-02-08 10:55:07 (5976) Schema for table counts not permitted by current license
200 2011-02-08 10:55:30 (6028) Contacting license server
000 2011-02-08 10:55:30 (6028) Cannot resolve host `ls.thunderstone.com': Host not found
000 2011-02-08 10:55:30 (6028) Could not contact license server
000 2011-02-08 10:55:30 (6028) Invalid field type `int64' for table counts
200 2011-02-08 10:55:41 (4544) Database Monitor on C:\Program Files\Thunderstone Software\Webinator\texis\default\db1 starting
000 2011-02-08 10:56:00 (6028) Invalid field type `int64' for table counts
000 2011-02-08 10:56:30 (6028) Invalid field type `int64' for table counts
000 2011-02-08 10:57:00 (6028) Invalid field type `int64' for table counts
000 2011-02-08 10:57:30 (6028) Invalid field type `int64' for table counts

any ideas?

thanks
mischa
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Kai
Site Admin
Posts: 1265
Joined: Tue Apr 25, 2000 1:27 pm

Schema for table counts not permitted by current license

Post by Kai »

In the GUI admin interface, what version does it report for Webinator?
mischa.lauer
Posts: 2
Joined: Tue Feb 08, 2011 5:02 am

Schema for table counts not permitted by current license

Post by mischa.lauer »

Webinator 5.1.88-Windows-w/plugin

I've completly deinstalled the old version and installed the new...
User avatar
Kai
Site Admin
Posts: 1265
Joined: Tue Apr 25, 2000 1:27 pm

Schema for table counts not permitted by current license

Post by Kai »

Open a support ticket (via the Support link at the top of this page), and send the full output of:

"C:\Program Files\Thunderstone Software\Webinator\texis -LICENSE

run from the command line, and we will investigate further. Thanks.
User avatar
Kai
Site Admin
Posts: 1265
Joined: Tue Apr 25, 2000 1:27 pm

Schema for table counts not permitted by current license

Post by Kai »

The wrong license was sent with the product; tech support has sent the proper one.
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