Thunderstone Support Forums

When ever I try to use the "new" rewalk type I get the error below. Ideas?

Running:"C:\Program Files\Thunderstone Software\Webinator\texis.exe" -r profile=CSR C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk\dispatch.txt


Logged in as webinator

CSR:Walk Status

Walk Failed

Dispatcher pid 5716 failed to start. Please check vortex.log for more information.
--------------------------------------------------------------------------------

Failed run:

2012-08-14 13:08:53 5716 dispatch: Walk started by user
2012-08-14 13:08:53 5716 dispatch: Creating new database C:\Program Files\Thunderstone Software\Webinator\texis\CSR\db2

You should find vortex.log under INSTALLDIR\texis.
Open it with notepad or your favorite text file viewer and scroll to the bottom to see the latest messages. Post them here if the solution is not evident from that.

I think something in the profile was messed up - I don't have this issue with other profiles.

I'll recreate the profile.

Thanks for the help.

Well, I recreated the profile and it started walking -- I canceled the walk and then made some profile changes and tried to do a "new" walk and got the same error.

Here is the last 2 lines (2 attempts to rerun)

100 2012-08-14 14:38:14 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk:8292: User PUBLIC has been added without a password.
100 2012-08-14 14:38:43 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk:8292: User PUBLIC has been added without a password.

Ideas?

Here are other errors maybe related.

011 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: garbled time in the function month while processing url http://www.westsail.org/Resources/Docum ... 12011s.pdf

100 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: Date : Fri, 11 Nov 2011 03:26:17 GMT is invalid/out of range in the function fodach while processing url http://www.westsail.org/Resources/Docum ... 12011s.pdf

011 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: garbled time in the function month while processing url http://www.westsail.org/Resources/Docum ... 382011.pdf

100 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: Date : Fri, 14 Oct 2011 20:32:09 GMT is invalid/out of range in the function fodach while processing url http://www.westsail.org/Resources/Docum ... 382011.pdf

011 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: garbled time in the function month while processing url http://www.westsail.org/Resources/Docum ... asting.pdf

100 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: Date : Fri, 14 Oct 2011 20:31:51 GMT is invalid/out of range in the function fodach while processing url http://www.westsail.org/Resources/Docum ... asting.pdf

011 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: garbled time in the function month while processing url http://www.westsail.org/Resources/Docum ... y1976c.pdf

100 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: Date : Sat, 10 Dec 2011 19:13:25 GMT is invalid/out of range in the function fodach while processing url http://www.westsail.org/Resources/Docum ... y1976c.pdf

011 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: garbled time in the function month while processing url http://www.westsail.org/resources/Docum ... wnVick.pdf

100 C:\Program Files\Thunderstone Software\Webinator\texis\scripts/webinator/dowalk(getmodheader) 6226: Date : Sun, 29 Jan 2012 19:43:00 GMT is invalid/out of range in the function fodach while processing url http://www.westsail.org/resources/Docum ... wnVick.pdf

This is a problem with the software, you'll need to make a change to the script "texis/scripts/webinator/dowalk.vs" in your installed location.

If you open the file in wordpad and search for "name=rmlocks" (without the quotes), then 6 lines above you should see the following code:

<copygroups>
</write>
</a>

Add a <return "ok"> before it ends, so it looks like this:

<copygroups>
</write>
<return "ok">
</a>

Save the file & run your new walk again, and it will crawl properly.

This seemed to work thanks