Alternate ways to upgrade?

mark_thomas · Post by **mark_thomas** » Wed Nov 29, 2006 10:59 am

Due to firewall/security limitations where we have a couple of our search appliances, I am not able to upgrade them via the built-in web app. Is there another way for me to upgrade them to the latest software build?

Post by **John** » Wed Nov 29, 2006 11:48 am

If using the proxy via the web interface doesn't work for you then you can upgrade via CD-ROM. If you contact us directly we can figure out if downloading an ISO or sending a physical CD is the best option for you.

mark_thomas · Post by **mark_thomas** » Wed Nov 29, 2006 2:01 pm

Hmm, we don't have a proxy available. I'll look into this more. Is there any way we can make the search appliance that CAN access the internet a proxy for the others?

Post by **mark** » Wed Nov 29, 2006 2:56 pm

If you're familiar with apache you could enable it on the appliance using webmin and configure it for proxying.

mark_thomas · Post by **mark_thomas** » Wed Nov 29, 2006 3:24 pm

Excellent... I'll give it a try

mark_thomas · Post by **mark_thomas** » Wed Nov 29, 2006 3:51 pm

Can you tell me what port(s) and what IP addresses/hostnames the devices need to access? Is it an HTTPS connection? Thanks.

Post by **mark** » Wed Nov 29, 2006 4:02 pm

The appliance (or it's proxy) needs to access update.thunderstone.com on port 80 (http) to get updates.