Additional Fields not copied on Profile Replication?

dietric · Post by **dietric** » Fri Feb 16, 2007 2:57 pm

I have a suspicion that additional fields are not being copied to the target profile during replication. I did a search against the original and replicated profile, and those nodes are definitely missing in the xml of the target profile. Is that a known issue, and is there a workaround?

Post by **John** » Fri Feb 16, 2007 4:00 pm

No, that is not a know issue, I just double checked and the additional fields are replicated. Did you define the additional fields in the target profile and configure them to be output in the XML?

dietric · Post by **dietric** » Fri Feb 16, 2007 4:29 pm

Additional Fields & Data from Field settings are identical on the source and target profile. Is there anything else that neeeds to be set?

Post by **John** » Fri Feb 16, 2007 4:53 pm

There shouldn't be. Do you have the latest versions of the software on both appliances?

dietric · Post by **dietric** » Fri Feb 16, 2007 5:28 pm

Yes, the latest software is installed, and both profiles are on the same appliance...

dietric · Post by **dietric** » Tue Feb 20, 2007 9:23 am

Would you like me to open a support ticket to investigate this further?

Thanks
-ds

Post by **mark** » Tue Feb 20, 2007 10:46 am

If you can give direct access to the appliance then a tech support ticket may be the best way to move forward at this point.

dietric · Post by **dietric** » Wed Feb 21, 2007 9:03 am

I did open a support ticket referencing this thread and providing more information and a public URL for the appliance in question.