CGI Error

niklaus.haldimann · Post by **niklaus.haldimann** » Mon May 27, 2002 11:50 am

hi there

i have installed webinator free version on a Win2k/IIS setup, but i am unable to start the administrative interface over the web. i am getting a 500 CGI Error. vortex.log or monitor.log do not show any error messages. gw.exe and texis.exe seem to run fine from the command line.

the permissions on the directories are set correctly. i have successfully set up webinator commercial version on two other servers before. i don't see any obvious differences between those setups and this one.

any ideas? should i be looking for error messages somewhere else?

thanks & cheers,
nik

niklaus.haldimann · Post by **niklaus.haldimann** » Tue May 28, 2002 9:34 am

i do have administrator privileges. as far as i can tell the monitor service is running fine.

meanwhile i have been able to install webinator on the live server of the website in question, so this issue isn't of high importance anymore. it's still a bit annoying that we can't test on the stage server, though.

thanks,
nik

Post by **mark** » Tue May 28, 2002 10:12 am

DId you try those suggestions though? It may be running but as the wrong user.

niklaus.haldimann · Post by **niklaus.haldimann** » Tue May 28, 2002 10:34 am

$ monitor -k
000 Could not open event

$ monitor -R
100 Service already exists in the function RegService

any suggestions as to what that means?

cheers,
nik

niklaus.haldimann · Post by **niklaus.haldimann** » Tue May 28, 2002 10:53 am

the service controller shows the monitor as "started" and i can restart it. but that doesn't make any difference. still getting the 500 on the administrative interface.