can't rewalk

djeckel
Posts: 16
Joined: Thu Feb 08, 2001 3:36 pm

can't rewalk

Post by djeckel »

We're using Webinator 2.5 with a commercial license.We're unable to -rewalk, it says it can't connect then timeout (error 011.) I extended the timeout -t60 and got the same error. We've pinged the site with no problem but can't seem to find it with a ./geturl. Port 80 is open.

Any suggestions?
Thanks,
Dave
User avatar
mark
Site Admin
Posts: 5519
Joined: Tue Apr 25, 2000 6:56 pm

can't rewalk

Post by mark »

Either port 80 is not open to the machine from which you are running gw. Or the webserver itself is getting stuck when you try to connect to it. Perhaps trying to do a reverse name lookup on your IP to log it?

Does geturl say "connection refused" or just get stuck waiting?
"connection refused" indicates no webserver is running. Stuck indicates network or webserver problems.
djeckel
Posts: 16
Joined: Thu Feb 08, 2001 3:36 pm

can't rewalk

Post by djeckel »

When I do a ./geturl I get a 404 on files that are there. Port 80 is open.
User avatar
mark
Site Admin
Posts: 5519
Joined: Tue Apr 25, 2000 6:56 pm

can't rewalk

Post by mark »

Apparently the webserver is not responding as you think it should. It may be responding differently based on the client name or IP. Or the files simply aren't where the webserver expects them to be. I assume you can get them with a web browser? Can you get them from a web browser running on the machine where you are running geturl and gw?
djeckel
Posts: 16
Joined: Thu Feb 08, 2001 3:36 pm

can't rewalk

Post by djeckel »

Thanks, Mark. I think we're on to something now. I just checked from a browser on the server with webinator and get a 404 on the same file I was trying to ./geturl. (A file which I am certain is there and I can get on browser at my desk.)

I've just done a bit of poking around. The browser on the machine can connect using the IP number. Then I did a ./geturl on ourdomain.com, without the WWW and it returned the html for our default.htm. (ourdomain.com is the primary name and www.ourdomain.com is an alias.)

Do I need to delete the current db and create a new one at this point?
Or can we just resolve the name in another way?

Thanks!
User avatar
mark
Site Admin
Posts: 5519
Joined: Tue Apr 25, 2000 6:56 pm

can't rewalk

Post by mark »

If the Url you need to use to walk your site has changed, yes you need to -wipe the database and start over. A better solution would be to get the webserver to properly respond to the normal url, as it apparently did initially. Remember that whatever Url you use to walk is the url search users will be directed to when they click on an answer.
djeckel
Posts: 16
Joined: Thu Feb 08, 2001 3:36 pm

can't rewalk

Post by djeckel »

I think we may have just typed www.ourdomain.com on the install....we havent touched it since

how can we -wipe it if it won't resolve the name?
physically delete the db and just -create?
User avatar
mark
Site Admin
Posts: 5519
Joined: Tue Apr 25, 2000 6:56 pm

can't rewalk

Post by mark »

djeckel
Posts: 16
Joined: Thu Feb 08, 2001 3:36 pm

can't rewalk

Post by djeckel »

User avatar
mark
Site Admin
Posts: 5519
Joined: Tue Apr 25, 2000 6:56 pm

can't rewalk

Post by mark »

Is that a url that you can fetch with geturl or a web browser on the same machine? The desired url must be visible to the machine doing the walking.